Frequently Asked Questions

 

How does Pigeon candles work?

Simple! Select your favorite fragrance, personalize your message, and voilà!

What are Pigeon candles made from?

Our candles are made from 100% USA-grown soy wax, combined with a blend of fragrance and essential oils.

Can I edit my order once it has been placed?

Unfortunately, orders cannot be changed once they have been placed. If you have a question about your order, please contact us at hello@pigeoncandles.com.

Do you offer gift receipts?

Because many of our candles are purchased as gifts, we do not include financial information on the invoice.

Do you offer bulk discounts? (i.e. weddings, corporate events)

Yes! Please contact us for information on bulk and event orders.

How do I receive the longest burn out of my candle?

We recommend that you burn your candle for at least two hours on first use. This ensures an even burn layer for future uses. We also recommend trimming your wick before each use to 1/4 inch.

What should I do with my candle when it’s empty?

Our vessels are designed to be reusable. Visit our instagram for some creative ways to reuse your Pigeon vessel!